Our Team

Meet The Agency Founder & Partner

Rita McMullen

CPCU/AFIS/AAI President & Sales

Rita started working at what is now PDM Insurance Agency back in 1986. She has since made PDM into what it is today! Rita has an Associates Degree in Marketing from Penn State University. In her spare time, she enjoys traveling and camping with her family & friends. Rita & her husband have one daughter, Jess, and live on their farm with their beloved dog, two miniature donkeys, and Rita’s retired Show Horse.

Jess McMullen

CPIA/CLCS Agency Partner

CROP, FARM, BUSINESS, & MORTALITY AGENT

Jess started working at PDM Insurance in 2013. She is a graduate from Texas A&M University with a bachelors  degree in animal science. In her spare time, she enjoys riding & showing horses, swimming, as well as traveling with her two dogs & show horse.

CHAMBERSBURG Office

Pam Heisey

CPIA, Personal Lines Agent

Pam started at PDM in 1992, Pam has two daughters, Amanda & Amy. In her spare time she enjoys spending time with her husband, riding their Harley and shopping with her girls

Jayme Barthalow

Personal Lines Agent

Jayme started at PDM in 2022. Originally from Blair County in Central PA. Jayme’s hobbies include working out and wellness, attending new breweries, traveling and spending time with friends and family.

Deena Newman

CPIA/AFIS Farm & Life Agent

Deena started with PDM in 1998. Deena enjoys cooking, spending time with her family and taking walks. Deena has one daughter and is a bonus mom to three more kids!

Path Valley Office

Angie Lininger

CPIA, Controller & Accounting/IT

Angie started at PDM in 1998. Angie has one daughter and three grandkids. Her favorite hobbies include spending time with her dog Edge, kayaking and shooting pool.

Jen Coons

AFIS Crop & Mortality Agent

Jen started at PDM in 2005. Jen is a graduate of Shippensburg University with a bachelors in Human Resources. Jen’s favorite hobbies are shopping, spending time with her niece & nephew and cooking.

Adams county Office

Chaz Augustine-Timmons

CPIA Personal Lines & Life Agent, Marketing Director, TACC Board Member

Chaz started at PDM in 2017. Chaz is a graduate of Shippensburg University with a Bachelors in History Education. Chaz enjoys traveling, shopping, spending time with family and his two dogs Lucy & Fynn

EMILY CRUM

BUSINESS & AGRICULTURE AGEnt

Emily started at PDM in 2022, she has over eighteen years of experience in the commercial real estate and sales field. Emily is local to the Adams county area, and she enjoys spending time with her friends and family, shopping and completing home projects!